General Terms and Conditions (GTC) of Stingray Motors

1. Scope
These terms and conditions apply to all orders via our online shop and are aimed exclusively at consumers. Consumers are natural persons who enter into legal transactions for purposes that cannot be attributed to their commercial or independent professional activity. Entrepreneurs act in the exercise of their commercial or independent professional activity.

2. Contractual partner, conclusion of contract
The purchase contract is concluded with Stingray Motors. By presenting the products in the online shop, we make a binding offer to conclude a contract. Products can be placed in the shopping cart without obligation and entries can be corrected before sending the binding order. The contract is concluded by clicking the order button and you will receive a confirmation by email.

3. Contract language, contract text storage

The contract language is German. We save the contract text and send you the order details and general terms and conditions by email. The contract text can be viewed in the customer login.

4. Delivery conditions
Shipping costs may be added to the product prices. You can find information about this in the offers. Delivery takes place via self-collection or shipping.

5. Payment
Payment methods in the shop: Credit card – After authentication, the payment transaction takes place automatically. PayPal – After ordering, PayPal initiates the payment transaction.

6. Returns & Returns
Orders initiate irreversible processes. If you have any doubts, take time to think about it. We reserve the right to charge direct costs for the recovery of products if they are not returned at our expense.

7. Warranty and Guarantees
Statutory warranty regulations apply. The warranty is not transferable if the electric scooter is resold.

8. Liability
Unlimited liability for injury to life, body, health, intent or gross negligence. In the case of slight negligence, limited to foreseeable damage. Claims for damages are excluded.

9. Place of jurisdiction
The exclusive place of jurisdiction for all disputes is the local court in Unna if the customer is a merchant or legal entity under public law. In other cases, the statutory places of jurisdiction apply.

10. Compliance with the guarantee conditions
In order to receive warranty service, regular maintenance and use in accordance with the manufacturer's specifications are mandatory. Only use original accessories for maintenance or repairs. Guarantee applies to privately purchased products unless otherwise agreed.

11. Dispute Resolution
The European Commission offers a platform for online dispute resolution (OS) at Participation in consumer arbitration proceedings is voluntary.